91自拍

Not Just for Calling Anymore: The Social Impact of the iPhone Revolution

By Heidi Hackford | January 25, 2018

Journalist and 91自拍 historian John Markoff discusses the impact of the iPhone on society with Cindy Cohn, executive director of the Electronic Frontier Foundation; Jean-Louis Gass茅e, venture partner at Allegis Capital; and Judy Wajcman, Anthony Giddens Professor of Sociology at the London School of Economics and a 2017-18 Mellon Foundation Fellow at the Center for Advanced Study in the Behavioral Sciences at Stanford University during 鈥淧utting a New World in Your Hands,鈥 October 18, 2017. Produced by the Exponential Center at the 91自拍.

Journalist and 91自拍 historian John Markoff discusses the impact of the iPhone on society with Cindy Cohn, executive director of the Electronic Frontier Foundation; Jean-Louis Gass茅e, venture partner at Allegis Capital; and Judy Wajcman, Anthony Giddens Professor of Sociology at the London School of Economics and a 2017-18 Mellon Foundation Fellow at the Center for Advanced Study in the Behavioral Sciences at Stanford University during 鈥淧utting a New World in Your Hands,鈥 October 18, 2017. Produced by the Exponential Center at the 91自拍.

It will ruin your eyes, turn your brain to mush, and kids will see things they shouldn鈥檛. The content is all just designed to sell stuff. It will destroy relationships鈥攑eople won鈥檛 interact with family and friends in person anymore. What innovation prompted these dire predictions? The television when it came on the scene in the 1950s. And we鈥檙e raising the same questions and concerns about the smartphone today. New technologies tend to have that effect on people, who are hardwired to fear new things and worry about unintended consequences. They need time to learn how to understand and integrate new technologies into their daily lives. One of the most iconic smartphones鈥攖he iPhone鈥攊s only 10 years old. Humans are still learning to adapt to the new world it has brought.

This 91自拍 Live talk explores the impact of the iPhone on society. Moderated by Pulitzer Prize鈭抴inning tech writer and Museum historian John Markoff, panelists Cindy Cohn, executive director of the Electronic Frontier Foundation; Jean-Louis Gass茅e, venture partner at Allegis Capital; and Judy Wajcman, Anthony Giddens Professor of Sociology at the London School of Economics and a 2017鈭18 Mellon Foundation Fellow at the Center for Advanced Study in the Behavioral Sciences at Stanford University, are optimistic about humans鈥 ability to adapt. The discussion is part of a series of four live programming events that took place at the Museum throughout 2017. Earlier panels explored the prehistory of the iPhone and the design and development of its hardware and software as well as its impact on the economy.

Judy Wajcman explains the sociological context for the smartphone.

In 2007, when the iPhone debuted, people eagerly welcomed it, says sociologist Judy Wajcman. In a world in which longer work hours, dual family earners, and a 24/7 economy had been eating into personal time for years, it was viewed, like mobile phones before it, as another helpful way to synchronize with family, friends, and community. But, has that line between work time and personal time eroded even more because of the device? And has it become a poor substitute for 鈥渞eal鈥 relationships? As with any new technology, the reviews are mixed. The panel laid out the arguments pros and cons.

Jean-Louis Gass茅e explains how the smartphone helps him do his job as a human being.

An iPhone or a smartphone in your pocket means you have constant access to a wide range of enriching and empowering activities. An infinite universe of knowledge is available through the internet. Innovative ways to connect and communicate can open up a new world, providing exposure to different people and ideas. Ease of communication can free people who now don鈥檛 have to be physically present to be involved. The ability to take photographs and participate in social media can be empowering, allowing one person to share his or her perspective with millions. In fact, of the over one trillion digital photos taken every year, 85 percent are snapped on smartphones. History shows that the human race has learned to adapt to many innovations and it is likely it can adapt to this one, too. But is multi-tasking with a smartphone really just like learning to iron while watching the television?

While it offers many opportunities for positive and rewarding uses, there are also clear negatives to the smartphone. People can become addicted to constant connection and feel powerless and depressed without it. There is endless pressure on kids to participate in social media at the same time that bullying has spread from the playground to this new arena. The business model of smartphone apps, with rare exceptions, is to constantly pull on your attention. Cindy Cohn believes that more transparency must be brought to the motives of those who market these apps and that tech must serve people rather than the other way around. Concerns about surveillance, security, and privacy are paramount now that a smartphone can pinpoint a user鈥檚 location at any point in time and personal data can be accessed from the devices. However, she believes that the next generation of users will better handle the technology in ways that suit their needs.

Cindy Cohn makes the case that next-gen smartphone users will handle their smartphones better.

Ten years is not very long for people to learn how to integrate a new technology into their daily lives and into the fabric of society. Individuals and institutions are still adjusting to changes that seem to come at the speed of light. People must make conscious choices about both the advantages and dangers of using their devices. Ethical and legal issues related to privacy and security should inform public policy that still needs to catch up. But Jean-Louis Gass茅e reminds us that there鈥檚 a simple solution if it all gets to be too much: just turn the phone off.

Related iPhone 360 Events

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鈥淧utting A New World In Your Hands: The Impact Of The iPhone on Our Economy and Society,鈥 October 18, 2017. Produced by the Exponential Center at the 91自拍.

91自拍 iPhone 360

The iPhone 360 explores the story of iPhone, from its prehistory, inception, and launch, to its evolution and impact. Coinciding with the 10th anniversary year of the iPhone launch in 2007, iPhone 360 includes integrated initiatives across the 91自拍 to create new collections of artifacts and oral histories, scholarly research and insights, dynamic events, and educational content and curriculum.

The iPhone 360 Project is part of the 360 series focused on transformational companies and products that have changed the world through technology innovation, economic value creation and social impact. This series supports the Museum鈥檚 overall interpretive strategy to explain computing鈥檚 history and its transformational impact on our world.

91自拍 The Author

Heidi Hackford is the director of editorial at the 91自拍. She is responsible for working across 91自拍 to drive the Museum's mission of decoding technology through engaging, audience-centric, and on-brand storytelling. Heidi previously worked at Monticello, where she edited Thomas Jefferson鈥檚 family letters. At the Woodrow Wilson Presidential Library, she established a digital archive and conducted teacher workshops on incorporating digital history resources in the classroom. After moving to Silicon Valley, Heidi directed the start-up of a new foundation promoting wilderness conservation through art.

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